FAQ

Social Shops specializes in partnering with influencers to create and develop unique brands and e-commerce stores. Unlike general e-commerce platforms, we focus on collaboratively designing brand identities and online shops that align closely with an influencer's image and audience. Our expertise lies in crafting tailored shopping experiences, including integrating with platforms like TikTok Shop, to maximize the influencer's online retail potential.

Yes, Social Shops efficiently manages international orders, supporting multiple currencies and overseeing all aspects of shipping logistics.

Social Shops offers influencers an extensive selection of products for sale, including custom merchandise and uniquely branded items. Influencers have significant input in product customization, from design to selection, allowing for a personalized touch that resonates with their audience. Higher tiers unlock greater customization capabilities and a broader product range.

Social Shops provides targeted marketing and promotional strategies, focusing on impactful merch drops and product launch campaigns, tailored to enhance influencer brand visibility and audience engagement.

Yes, Social Shops assists in creating content strategies for promoting your products effectively on social media and other digital platforms, enhancing online presence and engagement.

Pricing at Social Shops is determined by the tier system, which is based on the influencer's reach and engagement levels. Each tier is designed to match the specific needs and potential of the influencer, with higher tiers offering more advanced features and customization options. This tiered approach ensures that influencers receive services that are tailored to their current stage and growth trajectory.

Influencers are paid based on a revenue-sharing model. The specifics of this model are outlined in the partnership agreement, which details the percentage of revenue or profits shared between the influencer and Social Shops. This system ensures that influencers are compensated fairly and transparently for the sales generated through their e-commerce platforms.

Influencers partnered with Social Shops receive their payments on a monthly basis. This regular payment schedule ensures a consistent and predictable income flow, reflecting the revenue generated through their e-commerce platforms.

Social Shops prides itself on transparency with no hidden fees or additional transaction costs. However, Value-Added Tax (VAT) may apply depending on the geographical location and applicable laws. This tax is not a hidden cost but a standard legal requirement where relevant.

At Social Shops, shipping costs are determined by the destination and weight of the products. We manage all logistics aspects, leveraging our network of warehouses worldwide. This global presence allows us to select the most efficient and cost-effective shipping methods based on geographical location, ensuring timely and seamless delivery to customers anywhere in the world.

Social Shops excels in scaling operations to match your brand's growth. We love the challenge of expanding brands and are equipped to handle increasing operational demands. As your business scales, we enhance your e-commerce platform's capacity, streamline logistics, and optimize fulfillment processes to manage higher sales volumes efficiently. Our commitment is to ensure that your operational infrastructure evolves seamlessly with your brand, maintaining smooth and effective operations at every stage of growth.

Social Shops provides extensive customer support, covering everything from general queries to technical issues. For urgent matters, partners can access our 24/7 support line, available 365 days a year, ensuring immediate assistance for any critical needs.

Social Shops is committed to adhering to legal compliance, data protection laws, and ethical standards. We ensure all our operations align with relevant legal regulations, including privacy laws and e-commerce standards. For data protection, we implement robust security measures to safeguard customer and partner data, following stringent protocols to maintain confidentiality and integrity. Ethical practices are at the core of our operations, guiding our interactions with partners, customers, and vendors to foster trust and transparency in all aspects of our business.

Social Shops provides analytics tools to help you track sales and understand customer behavior. These tools offer insights into sales performance, traffic sources, and customer engagement, enabling you to optimize your product offerings and marketing strategies effectively.

Social Shops employs a range of strategies to optimize revenue and profitability. This includes leveraging data-driven marketing to target the right audiences, creating high-quality, engaging merchandise that resonates with influencer brands, and implementing efficient logistics and fulfillment systems to reduce costs. We also focus on maximizing website conversion rates through user-friendly design and continuously analyze sales data to identify trends and areas for improvement. Our approach is centered on creating a seamless customer experience and building strong brand loyalty, which in turn drives sales and profitability.

Social Shops is committed to sustainability in product manufacturing. We collaborate with suppliers who adhere to eco-friendly practices, focusing on materials that are environmentally sustainable and ethically sourced. Our approach includes minimizing waste, using recyclable packaging, and implementing energy-efficient production processes. We also encourage the creation of durable products to reduce environmental impact. These measures reflect our dedication to not only delivering high-quality merchandise but also contributing positively to environmental conservation.